Reference

How propswap Handles Your Personal Information

This Privacy Policy explains exactly what personal information propswap collects when you create an account, fund it via PayPal, Venmo, or Play+, and use our platform — and what we do with it.

Account data collected at sign-upPayment data: PayPal, Venmo, Play+Your right to access or delete your dataNo data sold to third partiesContact us to request changes
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propswap How propswap Handles Your Personal Information
PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

Questions about your data, a request to access what we hold, or a correction to your account information — all of these go through our dedicated privacy contact channels below. We aim to respond to data requests within the timeframe required by applicable state law.

Email Privacy Team Send a written data request or deletion inquiry to our privacy inbox. Include your account email so we can locate your record quickly and respond accurately.
Live Chat Support Open the chat icon in your account dashboard to ask a privacy question in real time. Our support agents can escalate data requests to the privacy team on your behalf.
Account Settings Panel Log into your account, go to Settings, and use the Data & Privacy tab to download a copy of your stored profile data or update your communication preferences directly.
DATA HANDLING STANDARDS

How We Protect and Retain Your Information

We apply SSL encryption to every connection between your device and our servers — whether you are checking your account on a phone in Pittsburgh or logging in on a laptop. Data retention periods vary by category: identity verification records are kept as long as state law requires, while session logs are purged on a rolling basis. You can request a full copy of your stored data or ask us to delete your account record at any time by contacting the privacy team.

SSL Encryption on Every Session Every page load and account action on propswap runs over SSL. Your PayPal or Venmo session token is never transmitted in plain text, regardless of the device you use.
Cookie Controls You Can Manage We use session cookies for login continuity and analytics cookies to understand page performance. You can adjust cookie preferences in your browser settings or through our cookie banner at any time.
Data Retention by Category Identity records are held for the period required by applicable state regulation. Marketing preference data is deleted within 30 days of an opt-out request. Session logs are purged on a rolling schedule.
Your Right to Access or Correct Data Submit a data access request through your account's Data & Privacy tab or via the privacy email. We will confirm receipt and provide a response within the period required by applicable law.

Common Questions About Your Privacy at propswap

These are the privacy questions we hear most often. If your question is not covered here, reach our privacy team through the contact paths listed above and we will respond directly.

We collect your name, email address, mailing address, date of birth, and identity verification documents. This information is required to open and maintain an account under applicable state law.

No. When you pay via PayPal or Venmo, we receive only a transaction reference and the last four digits of your linked wallet. Your full login credentials stay within those payment platforms.

Yes. Log into your account, open the Data & Privacy tab in Settings, and submit a data access request. You can also email the privacy team directly with your account email address included.

Contact our privacy team by email or through the Data & Privacy tab in your account settings. We will process deletion requests within the timeframe required by applicable state law, retaining only what we are legally obliged to keep.

We do not sell your personal information to marketing or advertising companies. Data is shared only with identity-verification partners and payment processors, strictly to complete transactions or meet legal obligations.

Retention periods vary by data type. Identity verification records are kept for the period required by applicable state regulation. Session and behavioral logs are purged on a rolling schedule after your account closes.
Reference

Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.

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